The second-hand marketplace Shoppers Share Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update to its shipping options due to shopper criticism.
